Lapis Lazuli “Gratitude” Mandala
865.00 € exc. tax
Lapis Lazuli engraved Mandala with a 18ct yellow gold chain.
Chain: 70cm long
Manufacturing time: 30 days
Available on backorder
Ready to ship in 4-6 weeks from Switzerland
All our products will be shipped with a national or international carrier and will be declared at customs for all international orders (out of Switzerland). Delivery times and production: - For all products in stock, any order via the Website will be processed and shipped within 5 to 7 business days (excluding weekends and holidays) unless we indicate otherwise. An email will be sent to confirm both the processing and shipping of the order - For all “order to made” requests, meaning a product we do not carry in stock, please allow 3 to 6 weeks of production and shipment. You’ll be informed of this before finalizing the order. - The Company delivers throughout the European Union and the rest of the world. The ordered product is delivered to the address which appears on the Customer’s purchase order. The delivery address may differ from the billing address. - The delivery time depends on the delivery address. The Company shall not be held liable for any delay due to customs clearance of the exported goods. - The delivery times specified only apply following shipment of the order. - In this respect, it is up to the Customer to check the contents, compliance and condition of the product upon delivery. This check is deemed to have occurred when the Customer, or a person duly authorized by him/her, signs the delivery note presented by the shipping service. - Despite the care taken in the preparation of orders, it is possible that a product may be missing, or that an error may occur during the preparation. If you encounter such an error, please report it by email to firstname.lastname@example.org within a maximum of 48 hours of receiving the order. Shipping of Special Orders: - So-called "special" orders include personalization of jewelry (including engraving) and the creation of bespoke jewelry. Any purchaser wishing to make a special order is invited to contact our Customer service team to discuss the feasibility of his/her request, get a price a quote and find out shipping times. - All products for these special orders cannot be exchanged or refunded.
The Customer has fourteen (14) days to return the purchase. This fourteen (14) day period begins: - as of the day on which the Customer, or a third party that is not the carrier, designated by the Customer, receives the ordered item, - or, in the case of an order which includes several items which are delivered separately, as of the day on which the Customer, or a third party that is not the carrier, receives one or several items. - The Customer must notify the Company by email (email@example.com) stipulating: o The order number o the reasons of retraction o Customer name(s) o Customer address(es) o Date - The Customer must return the product within fourteen (14) days of notification of his/her return to the address send by email and the shipping service must be approved by the Company. ⇨ return shipping costs are at the Customer's expense: - On receipt, and after verification of the goods returned by the Customer, the Company shall refund the payments received within fifteen (15) days and only in the form of a voucher available on the Website or exchange the product. - However, we will only accept to exchange and refund as a voucher jewelry if all the following conditions are met: 1) The product must not have been worn, used, altered, washed or damaged 2) The product must not have been customised (cf Shipping of Special orders 7.3) 3) The product must be returned in its original packaging along with the invoice - In the event that the return of the product by the Customer is due to an error by the Website, such as a product missing from the order, a non-compliant product (subject to Article 3 hereof) or a manufacturing defect in the product, the Company undertakes to refund as a voucher on the Website, in addition to the purchase price of the product, the shipping costs incurred by the Customer for the delivery of the product. The Customer must report the error by email to firstname.lastname@example.org within a maximum of 48 hours of receiving the order. - No refund as a voucher or exchange may be made to any Customer who has not exercised his/her right of return under the terms of this Article.