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Terms and conditions

Conditions and terms of use

THE EYE OF JEWELRY website is subject to the following terms and conditions. The Eye of Jewelry may revise these terms without notifying its readers. The update of these terms will be taking effect for all readers on the date stated on the publication. Therefore, to avoid any misconception and understanding, readers are advised to consult the terms regularly. The Eye of Jewelry recommends reading those terms carefully before using the web site. By using this site, you agree to abide by this Agreement. If you do not comply with this Agreement at all times when using this site, The Eye of Jewelry reserves the right to deny or restrict your access to this site. The terms and conditions of this Agreement shall apply regardless of the means by which The Eye of Jewelry web site was accessed, including, but not limited to, through the URL address, electronic mail, or links from other sites.

Use of materials on this website

The Eye of Jewelry has created this web site to provide information for user’s personal use only. Any attempt to gain unauthorized access to The Eye of Jewelry’s computer systems is prohibited.

The Eye of Jewelry without the prior written agreement denies the use, copying, distribution, transmission, display, performance and exploitation in any form or manner of any and all © copyrighted or ® trademarked content on this web site which includes, without limitation, any and all articles, text, graphics, logos, advertisements, video clips, music clips -still considered as photographs and software. For any commercial, educational, and public uses, please send an email to sales@theeyeofjewelry.com stipulating your name, company, and explaining the object of your request. “The Eye of Jewelry” materials are protected by copyrights, design and trademark legislation under international treaty provisions and national laws worldwide. Users are not authorized to sell, reproduce, distribute, modify, display, communicate, publicly perform, report, and alter works based on The Eye of Jewelry’s material in any way for public or commercial purposes. Derivative, second hand or updated works based from the original The Eye of Jewelry versions may not be created or used either.

Users submissions

Any unsolicited communication or material users transmit to The Eye of Jewelry via the web site, by email or otherwise, excluding personally identifiable data about themselves, including, but not limited to, any data, questions or answers, comments, suggestions, will be treated as non-confidential and non-proprietary by The Eye of Jewelry. By sending communications to The Eye of Jewelry, users automatically grant The Eye of Jewelry a royalty-free, perpetual, irrevocable non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such communication(s) alone, or as a part of other works in any form, media, or technology whether now known of hereafter developed and to sublicense such rights to anyone. Any material users transmit to The Eye of Jewelry may be used for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting, or developing, manufacturing and marketing products using such information.

Privacy statement

The Eye of Jewelry has established its Privacy Policy in respect of the confidence of its clientele. The Eye of Jewelry is committed to protecting your privacy. This privacy policy discloses the types of information The Eye of Jewelry gathers and how it uses this information. These privacy practices apply to this web site only. The primary goal in collecting personal information is to provide you with a more personalized experience by providing you with the best and most useful content and services.

The Eye of Jewelry will not use your personal data for unsolicited communications and we will not sell, rent or otherwise make available any personal data submitted to us The Eye of Jewelry to any third parties unless it is to our The Eye of Jewelry legal advisors or where so required by law or a court decision. The Eye of Jewelry will use its best endeavours to ensure that such data is kept secure at all times. In all cases and on request, The Eye of Jewelry will remove Users’ personal information from its database, thereby cancelling users’ registration to any of The Eye of Jewelry services. Users are also advised that upon written request they may inspect their personal data and/or request that information about them be corrected, amended or deleted. The Eye of Jewelry’s database is managed and located in Switzerland. The Eye of Jewelry’s privacy policy is governed by and will be construed in accordance with the laws of Switzerland without regard to its conflicts of law provisions. Any differences will be submitted to the exclusive jurisdiction of the competent courts of the Swiss Canton of Geneva.

Your Internet browser has a feature called “cookies” which stores small amounts of data on your computer about your visit to this Site. You do not need to have cookies turned on to visit most of this Site, although active participation in certain areas of this site may require cookies. Cookies alone don’t tell The Eye of Jewelry nothing about who you are unless you specifically give The Eye of Jewelry personally identifiable information when, in which case the Company may use the information to enhance your services in the ways described below. You may elect not to allow cookies to be collected by adjusting your settings on your browser. The Eye of Jewelry may use technologies, including electronic images known as Web bugs–sometimes called transparent GIFs, clear GIFs, or beacons–that allow the Company to track general user traffic patterns. The Company also automatically receives and records information from servers and from your browser, including your IP address, the time of your visit to pages on this site, and information about pages you visited. Unless you have registered for one of The Eye of Jewelry’s services, the information The Eye of Jewelry gathers through the use of tracking technologies cannot be matched with any personally identifiable information about you unless you have specifically given The Eye of Jewelry personally identifiable information, in which case The Eye of Jewelry may use the information to enhance your services in the ways described below.

Disclaimer

the eye of jewelry site is provided on an “as is” basis without warranties of any kind, either express or implied, constructive, or statutory, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, non-infringement, or any other implied warranties arising out of course of performance, dealing and/or trade usage online does not guarantee or warrant continuous, uninterrupted or error-free access or usage, or that defects will be corrected, or that this web site or the server that makes it available are free of viruses or other harmful components. some states do not allow the disclaimer of implied warranties so the foregoing disclaimer may not be applicable in full. this section will be allowable to the maximum extent allowed by applicable law.
he eye of jewelry does not make any warranty, whether express or implied, or make any representations regarding any content, information, services, or products obtained or provided through or in conjunction with the eye of jewelry. neither the eye of jewelry, nor its affiliates, third party information providers, nor other content partners make any guarantee regarding the accuracy, correctness, timeliness, sequence, reliability, or completeness of any information or content provided by the eye of jewelry. additionally, there are no warranties as to the results obtained from the use of the information. any material downloaded or otherwise obtained through the use of the eye of jewelry is downloaded at the user’s own risk.
the user will be solely responsible for, and assumes the entire cost of, all necessary servicing, repair, or correction in the event of any damage or loss due to content, downloads or any other material or information the user obtains from the eye of jewelry.

Private policy

The Eye of Jewelry uses cookies and tracking technologies in a variety of ways, including: Keeping count of return visits to our site or our advertisers’ or partners’ sites Accumulating and reporting anonymous, aggregate (data collected in mass), statistical information on Site and advertisement usage determining which features the overall user population likes best. The Eye of Jewelry allows other companies that are presenting advertisements on this site to use tracking technology on your computer. The Eye of Jewelry does not give any personally identifiable information to them as part of this relationship. Unless you visit the Site of these companies and provide them with personally identifiable information about yourself, these tracking technologies tell those advertisers nothing about who you are. The Eye of Jewelry advertisers’ use of tracking technology is subject to their own privacy policies.

The Eye of Jewelry uses the information collected about you to improve the design and layout of this Site, to occasionally notify you about important functionality changes to this web site, to notify you about new services and special offers we think you will find valuable and to customize the advertising and content you see and hear on the site. The Eye of Jewelry does not sell, trade or otherwise transmit your personal information to non-affiliated third parties, unless The Eye of Jewelry believes, in good faith, it would be necessary to (i) comply with applicable law, (ii) enforce the terms of this User Agreement, (iii) protect the rights, property or safety of The Eye of Jewelry, its users or others. By using this web site, you consent to the collection and use of your personal information as described above. If the Company changes its privacy policy, it will post those changes on this page so that you are always aware of what information is being collected, how it is being used, and under what circumstances it will be disclosed.

Users may also opt out of receiving notices and newsletters, by sending an email to webmaster@theeyeofjewelry.com and specifying the information to be withheld or the notices or special offers they wish to decline.

Marketplace – Terms and conditions

The Eye of Jewelry is a webzine but also a marketplace. We act as a trusted third-party with the brands we work with and we aim to provide them with the best service level. The Eye of Jewelry does not hold any inventory nor handles the shipping logistics. All the products are shipped by the brands directly.Therefore, the Terms and Conditions that apply to the products refer to the Terms and Conditions set by the seller manufacturing the product.

Buy on The Eye Of Jewelry: The Eye Of Jewelry is the most exclusive destination to discover jewelry and jewelry designers around the world. The Eye Of Jewelry makes it easy to discover the most exclusive collection of jewelry in a safe and simple way.

Terms and conditions of Partner Brand

As a third-party, please note that The Eye of Jewelry won’t stand in the way of the Terms and conditions submitted by the seller/partner brand that can be read on the “additional information” located on the product page of the concerned brand.

Delivery

How do I know if the product I ordered is available?

Once you have finalized your order on the site, after having entered your payment information, the order is accepted and you will then be charged. All products featured on the marketplace is available for purchase. What differs is the shipping timeframe. If the product is physically available in the stock of the brand, then the brand will be able to ship the product upon reception of the order. If the product is listed available enabling a “backorder”, a timeframe provided by the brand will indicate the amount of time the brand will need to put the piece into production then ready for delivery. In any case, all products listed on the marketplace are subjected to a potential sale.

Who is in charge of product delivery?

The moment that the manufacturer confirms the availability of the product, they immediately receive the contact details of the buyer and are responsible for packaging and preparing the product for delivery so that a transporter can come to collect the package. The buyer will then receive an email from the brand indicating the name of the transporter, the tracking number, and the approximate delivery date. The buyer can then follow their order through the tracking number provided.

What are the estimated delivery times?

The delivery times vary based on the products and the number of days necessary for the manufacturer to prepare the product for pick up by a transporter. The manufacturer specifies the number of days needed for each product. Therefore, when you place an order on the site, you will always know how many days it will take for your product to be delivered to you (delivery time = number of days necessary for the manufacturer to confirm availability of the product and prepare the product for pick up by the transporter + the estimated shipping time).

What are the shipping costs?

The shipping costs are the responsibility of the buyer and are calculated according to a fee schedule that takes into account the dimensions and weight of the product as well as the country of delivery.These shipping costs are not added to the price of the product until you confirm your shopping cart by adding your delivery address. To estimate your shipping costs, you just need to place the product or products in your shopping cart and enter a country for delivery.

Do I have to pay import taxes when I have a product delivered to me?

Based on your delivery address, different tax rules and other fees may apply. If you are shipping to yourself from a foreign country, you may be required to pay import duties when you receive your products. The country in which the product is indicated on the invoice. Neither we nor our manufacturing partners can control these fees and we cannot predict their amounts. You will be responsible for paying these taxes and import duties that are not included. Please contact your local customs office for more information before placing your order.

If the ordered product comes from a country that is a member of the European Economic Area (member countries of the European Union as well as Iceland, Norway and Lichtenstein) and you are also a citizen of that zone, then you will not be charged an import tax.

Am I protected in case there is a problem with delivery?

  • Product not received: the product was not received by the buyer.
  • Incorrect Product: the product received doesn’t correspond with the ordered product.
  • Damaged Product: the product arrived damaged or broken.

In the event that a buyer complains about a product, he/she refers will refer to the terms & conditions of that brand. The disputes are directly regulated between the buyer and the manufacturer. The manufacturer shall make his best effort to resolve the dispute between themselves and the buyer amicably. Depending on the situation, the declared dispute will be settled either by a return of the product or a reimbursement.

Returns

Can I return a product if it does not suit me?

Please refer to the terms and conditions of the concerned brand that can be found on the page product.

What do I pay if I return a product?

In the event that a return is made, the purchase price of the product, the packaging cost, and the shipping fees will vary according to the brand’s terms & conditions.

How can I return my product?

In agreement to the terms & conditions of the brand, a buyer can or cannot send back a product directly to the brand following their procedure.

How will I be refunded?

In the event of a refund, the price of the product will be reimbursed by The Eye of Jewelry in the case that the Terms and Conditions of the concerned brand allows it.

In the case of a refund, the product must be returned in a perfect state, in its original packaging and shipping under conditions identical to those of its original shipment. The return costs are fully borne by the buyer.

 

Payment

Which means of payment are allowed?

The Eye Of Jewelry offers two secure means of payment to pay on the marketplace. You can pay by debit & credit card but also with Paypal. We accept the following credit cards: Visa, Mastercard, American Express.

Is payment secure?

We have made the choice to use a powerful and rigorous tool to secure our payment methods. The Eye Of Jewelry uses Stripe, a leader in online payments that uses the SSL (Secure Socket Layer) encryption procedure and 3D secure, the most efficient security system to date, and one that establishes an encrypted connection directly between the buyer and the bank.

The Eye Of Jewelry has no ability to access confidential information relative to payment methods used by the buyer during purchase. Essentially, only Stripe is able to access this confidential information and it remains inaccessible to third parties.

When will I be charged?

When you pay for a product with a debit card, you will be charged within 2 working days from the date of your order.

Can I have an invoice/receipt for my order?

Once the product is ordered, you will receive an invoice by e-mail, completed at the time of purchase. The buyer will also be provided with a paper invoice included in the shipping.

Price

How are the prices determined on The Eye Of Jewelry?

At The Eye Of Jewelry, our priority is to provide you with fair prices that are never higher than the manufacturer’s suggested retail price. Therefore, brands themselves enter their retail price on the platform on the selected products The Eye of Jewelry has chosen.