Unfortunately, bringing your own diamond to be set at a Tiffany Store is not an option. On the other hand, if you’ve lost a stone, Tiffany & Co. will help you in finding a new one.
Will Tiffany Use My Diamond?
In the case where you have inherited a gorgeous antique diamond or purchased your perfect stone wishing for a Tiffany & Co. setting… It unfortunately is not an option. Tiffany & Co. will not set any diamond or stone that wasn’t purchased from them directly. While this may seem inconvenient, it does make sense. Tiffany has a standard to uphold, as their reputation for fine craftsmanship being the number one jeweler in America.Tiffany’s diamonds go through a rigorous selection process, starting from the specific mines to polishing, cutting, grading and setting. Such a procedure strive for excellence. In fact, they only sell stones with an Excellent Cut Grade! Their stones are certified by their own laboratory, the Tiffany Gemological Laboratory located in New York City. Since they have their own standards, they do not want to set a diamond that might not meet their quality requisites. They stamp and hallmark all their products as Tiffany & Co. If your diamond didn’t meet their standards, setting and branding it as a Tiffany & Co. piece of jewelry could in fact tarnish their reputation. Tiffany does not want to be liable for any damage incurred to a diamond that isn’t their own, during setting or after.
Will Tiffany Replace a Lost Diamond?
Generally, Tiffany will replace a lost diamond in a piece of jewelry, but conditions will apply. They will need to see proof of purchase, as they will likely only work on items purchased from their stores. Additionally, they will most likely charge you for the lost diamond. They might wave the repair fee though, and just charge you for the diamond. Hopefully it is just a small diamond sidestone or pave diamond. If it something larger, like your centerstone, you should get your insurance involved (hopefully you’ve insured your jewelry!). They will be able to help assess the cost of replacing your diamond, and Tiffany will usually work with insurance companies to find you a replacement. No matter what the issue is, you should always reach out to Tiffany for advise. Their reputation as one of the top jewelers in the world comes with excellent customer service.